READING, UK–(BUSINESS WIRE)–Tanium, the supplier of endpoint administration and safety constructed for the world’s most demanding IT environments, in the present day introduced that it received two awards on the SC Awards Europe 2021 within the classes of ‘Finest Enterprise Safety Resolution’ and ‘Finest Buyer Service’. SC Media UK holds the annual awards to acknowledge the perfect merchandise, groups and particular person accomplishments within the cyber safety trade.
The Tanium platform was named the winner of the Finest Enterprise Safety Resolution award. The entry standards known as for instruments and companies from all product sectors particularly designed to fulfill the necessities of enormous enterprises. The Tanium platform met this standards with its means to unify safety and IT operations groups with a single view of essential computing endpoint information in actual time. This visibility is complete and correct in order that organisations could make knowledgeable choices and act with lightning pace to minimise endpoint-related disruptions. Clients have bought the Tanium platform to handle over 25 million endpoints globally.
When asserting that Tanium had received on this class, the SC Awards Europe judges commented that: “This successful, multi-faceted safety helps to determine, shield and detect with a depth and breadth of safety resilience that’s laborious to beat.”
“Our mission at Tanium is to offer the visibility and management that operations and safety groups must effectively handle and shield their IT environments. Nevertheless, this has turn into an more and more advanced process for organisations in current instances because of the introduction of mass distant working,” mentioned Steve Murphy, Senior Vice President of EMEA at Tanium. “Regardless of this difficult surroundings, our clients commonly inform us that the Tanium platform permits them to cut back software program spend, save time by automating processes and implement steady processes for patching and asset administration. All of this lays the groundwork for a safe and dependable IT surroundings.”
Tanium was additionally named the winner of the Finest Buyer Service award. The judges recognised that Tanium clients are given a number of assets to help them all through the method of onboarding and implementation to develop and scale. This consists of set up documentation, on-line manuals, coaching supplies and supplemental documentation. Tanium additionally nurtures a free on-line neighborhood for all its clients, which goals to replace, inform and educate members on the advantages and makes use of of Tanium merchandise — whereas bettering buyer and accomplice relationships.
Clients obtain assist through a buyer assist middle the place they’ll entry stay technical assist together with a typical set of instruments, processes, and paperwork. For enterprise clients, devoted Technical Account Managers (TAMs) accomplice with clients to drive essential enterprise outcomes, all through the total lifecycle of know-how adoption. Moreover, TAMs work side-by-side with buyer directors to commonly replace Tanium merchandise for optimum efficiency.
When asserting that Tanium had received the Finest Buyer Service award, the awards host talked about that Tanium had been profitable as a consequence of its sturdy technical account administration, data base, highly effective buyer testimonials and its free neighborhood boards.
“Because of COVID-19, organisations have been rapidly met with new, elevated IT operations and safety calls for. This award for our customer support reveals that we raised our recreation throughout this difficult time to assist our clients via this, which we’re very pleased with,” mentioned Murphy. “Our Technical Account Supervisor mannequin and white-glove, hands-on customer support strategy is what units us aside. All organisations have completely different wants, so it’s essential to tailor the service they’re given to realize the very best ranges of buyer satisfaction and success.”
Study extra concerning the award-winning Tanium platform on our web site.
Tanium affords endpoint administration and safety that’s constructed for the world’s most demanding IT environments. Most of the world’s largest and most refined organizations, together with almost half of the Fortune 100, prime retailers and monetary establishments, and a number of branches of the US Armed Forces depend on Tanium to make assured choices, function effectively and successfully, and stay resilient towards disruption. Tanium has been named to the Forbes Cloud 100 listing of “Prime 100 Non-public Firms in Cloud Computing” for 5 consecutive years and ranked 4th on FORTUNE’s listing of the “Finest Workplaces in Know-how 2020.” Go to us at www.tanium.com and comply with us on LinkedIn and Twitter.