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PSD, HPB, PA amongst public companies singled out for lapses in Auditor-Common report

SINGAPORE: The Auditor-Common’s Workplace (AGO) flagged lapses in how public companies handle operations, make procurements and handle services administration contracts in its annual report launched on Thursday (Jul 22).

The report for the monetary 12 months 2020/2021 lined all 16 authorities ministries and eight organs of state, in addition to 11 statutory boards, 4 government-owned corporations and two different accounts – the Monetary Sector Growth Fund and ASEAN Cultural Fund.

Public entities singled out for lapses included the Public Service Division (PSD), the Well being Promotion Board (HPB), the Individuals’s Affiliation (PA), the Maritime and Port Authority of Singapore (MPA) and the Housing and Growth Board (HDB).

AGO additionally carried out a thematic audit of facility administration contracts managed by the Ministry of Schooling (MOE) and Ministry of Residence Affairs (MHA) and located that enhancements had been wanted.

READ: HPB health trackers value greater than S$5 million left unused – Auditor-Common report

READ: ‘Attainable irregularities’ present in information of a number of ministries, statutory boards – AGO report 


PSD’s administration of medical and dental advantages for the civil service was flagged below lapses in operations administration and weaknesses in controls.

AGO estimated a web potential overpayment of S$494,600 in advantages by the Authorities, unfold throughout about 9,500 potential misguided claims between January 2018 and March 2020.

These included claims paid to ineligible officers and their dependents as a result of their entitlement information not being up to date in IT techniques, misguided Medisave contributions and claims paid for bills at medical establishments that weren’t authorised.

READ: S$10 million compensation to be paid to three,000 present and former civil servants as a result of errors in HR information

PSD and the Accountant-Common’s Division (AGD) had knowledgeable AGO that the claims system was designed on a “self-declaration honour-based strategy”, acknowledged the report.

Each companies advised AGO they’d strengthen governance via the implementation of a brand new human sources and payroll system later within the 12 months.

For HPB, the Auditor-Common highlighted wastage from greater than 340,000 extra health trackers for the Nationwide Steps Problem, valued at a complete of about S$5.39 million.


Beneath procurement and contract administration points, the Auditor-Common highlighted PA’s lapses in changes for value fluctuations for the development of a growth.

“For instance, PA had capped the adjustment for concrete and metal enforcement at 70 per cent of the entire value fluctuation of the supplies. This was not in accordance with Authorities’s directions to undertake full value fluctuations,” acknowledged the report.

PA responded that it was working with a marketing consultant to recalculate the worth fluctuation changes of supplies within the building of Our Tampines Hub, and searching for authorized recommendation to recuperate the suitable sums.

AGO additionally noticed weaknesses in administration of contract variations.

In an announcement, PA stated it had taken quick steps to evaluate the administration of the contracts at Our Tampines Hub and Heartbeat@Bedok, tackle the lapses and provoke rectification of any overpayments or underpayments.

READ: Finances 2021 – Anticipated deficit of S$11 billion; Authorities to attract on reserves for 2nd straight 12 months

For MPA, the Auditor-Common famous that an officer had engaged in “detailed discussions” with a tenderer to make important adjustments to its proposal, and in addition knowledgeable the tenderer to start out work earlier than the tender award had been selected.


In a thematic audit of chosen facility administration contracts managed by MOE and MHA, the Auditor-Common discovered that their practices wanted enhancements in numerous areas.

For instance, MOE might contemplate additional aggregating procurement companies that had been generally utilized by faculties, stated AGO.

“This may increasingly yield higher worth for cash via economies of scale and scale back procurement administration in faculties.”

For MHA, there was a must strengthen its oversight of contractors’ compliance with contractual necessities and guarantee contract variations had been put up for deviations from these necessities, stated AGO.

READ: Singapore to extend spending on ICT to S$3.8 billion; extra initiatives for SMEs

The Auditor-Common additionally highlighted some good practices, together with MOE’s robust deal with leveraging expertise to enhance productiveness, and MHA’s efforts to construct up services administration capabilities within the Residence Workforce.

In separate statements, MOE and MHA stated they’d taken steps to deal with the lapses recognized by AGO.


Weaknesses in IT controls had been noticed on the AGD and the Accounting and Company Regulatory Authority (ACRA) over the administration of essentially the most privileged working system (OS) consumer accounts.

“Any unauthorised exercise carried out utilizing essentially the most privileged OS consumer account or ‘root’ privileges might compromise the respective servers and have an effect on the processing and recording of economic transactions within the servers,” stated AGO.


AGO additionally flagged potential irregularities in information offered by the Ministry of Tradition, Neighborhood and Youth (MCCY), MOE, MHA, HDB and PA.

MOE, MHA and PA have since stated that police stories had been lodged over the potential irregularities.

General, AGO singled out three areas that public entities ought to pay extra consideration to: Oversight of distributors for outsourced companies, information analytics to detect anomalies in straight-through processing of economic transactions and correct information administration.

“AGO’s audits serve to reinforce public accountability and assist strengthen the monetary governance of public sector entities,” stated Auditor-Common Goh Quickly Poh within the report.

“I’m happy to notice that the general public sector entities audited by AGO take the audit observations severely and are dedicated to deal with the lapses and weaknesses. AGO will comply with up with them on their remedial actions.”

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